The flight tracking website FlightAware has attributed the disclosure of a large amount of its users’ personal data, including some of their Social Security numbers, to a “configuration error.”
In a notification posted on its website, the company—which bills itself as one of the biggest airline data aggregators—stated that it discovered the unidentified issue on July 25 and that, depending on the information users gave the company, it exposed names, email addresses, and more.
“Billing address, shipping address, IP address, social media accounts, telephone numbers, year of birth, last four numbers of your credit card number, information about aircraft owned, industry, title, pilot status (yes/no), and your account activity (such as flights viewed and comments posted),” according to FlightAware, is among the data that has been made public for public access.
Passwords and Social Security numbers were also exposed, according to FlightAware’s research, which it disclosed in a separate notification filed with the attorney general’s office of California.
The business stated that as a result, it is forcing all impacted individuals to change their account passwords. The warning from FlightAware is vague about whether or how much the customers’ credentials that are saved have been jumbled.
According to the notice submitted to the state, the violation occurred more than three years ago, in January 2021. In contrast to a malevolent cyberattack, the company’s description of a configuration error suggests an error on the company’s part.
FlightAware acknowledges that client data was compromised, but it’s unclear if anyone was able to access or exfiltrate the information or if the firm has the technological tools—like logs—to find out who downloaded the consumer data.
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